Abuse

Abuse Contact Information
PT Senyum Diskon Indonesia

As an ICANN-accredited registrar, PT Senyum Diskon Indonesia is committed to addressing domain abuse reports promptly and responsibly.

Abuse Contact

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How We Handle Abuse Reports

  • Receive & Log – All reports are received via email/phone and logged in our abuse system.
  • Review & Investigate – Our Abuse Team reviews the report and investigates technical details.
  • Action – Depending on findings, actions may include suspension, DNS updates, escalation to the hosting provider, or referral to law enforcement.
  • Close & Notify – Actions are documented, and the reporter may be notified when applicable.

Types of Abuse We Handle

  • Phishing, malware, spam, and botnets
  • An illegal activity using a domain
  • WHOIS inaccuracy or misuse

🕑 Response Time

  • Initial review: within 24–48 hours
  • Investigation and appropriate action: typically within 7 - 14 business days (depending on case complexity)
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We are committed to ICANN’s Registrar Accreditation Agreement (RAA) obligations and will ensure every abuse report is handled promptly and responsibly.